Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • User Guides

Receipt Matching

Written by Rafi Mubarak

Updated at December 15th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
  • Release Notes
    Coming Soon 2025 2024 2023 2022 2021 2020
  • New Features
  • Videos
  • User Guides
  • Mobile Guides
  • Tips & Tricks
  • Payer Guides
  • Administrator Guides
+ More

ProSpend uses Smart Matching technology to match your receipts to the right expense line in a claim.

  1. Credit card claims.  When an expense line is imported for your credit card claim, ProSpend will search your vault and try to find the right receipt. 
    If we find a receipt matching it will be attached to the expense line automatically.       Card claims
  2. Cash claims.  When you create a cash claim and click on the Smart Match feature, ProSpend will search your vault for the matching receipt.      Cash claims

 


Matching manually

If the receipt has been stored in your Vault, you can search for the right receipt and attach to the expense line by clicking on it.


Creating an expense from a receipt

In a cash claim an expense line can be created from choosing a receipt.   All of the populated field will be updated to the new expense line.


Receipt exception

There may be times that you did not get a receipt, or it has been lost. Most companies will ask you to mark the expense with an Exception.

You will need to offer a reason. The expense line is marked as Exception Pending and your approver will need to acknowledge this at approval.

Sometimes, a company can set a receipt exception amount for each expense type and if the expense amount is less than that amount, the system automatically chooses "Exception" in the Attach Receipt field.

If the expense amount is above the receipt exception amount set up by the company, the user either needs to attach the receipt or they can still choose "Exception" in the Attach Receipt field but has to fill in the reason for not having the receipt and choose "Yes" or "No" in the Have you tried to get a duplicate receipt? field. This exception would then need to be approved by the approver before approving the claim.     


 
receipts vaults smart update

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Smart Update
  • Card claims
  • Copy Purchase Orders
  • Desktop recipients and splits

Copyright 2026 – ProSpend Pty Ltd.

Expand