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Email Notification

Written by Rafi Mubarak

Updated at August 9th, 2025

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Table of Contents

Approval/Rejection Emails Re-assign Emails Reminder Emails New Claim Email New Cards Email New Supplier Email

offers various workflow emails. If required, new supplier and new card emails can be enabled/disabled at the user level and rest of the notifications can be enabled/disabled for all the users

Approval/Rejection Emails

Once a claimant submits a claim to their default approver, following email is sent out to that approver to approve the claim. 

Once the claim is approved by the approver, the claimant receives the following email: 

When the approver rejects a claim, the following email is sent to the claimant:

Re-assign Emails

When a claimant changes the default cost centre, an email is sent out to the new cost centre owner:

When a claimant changes the default approver on a cash claim/Purchase order, an email is sent to the default approver notifying the change.

Reminder Emails

A reminder email is sent to the claimant if the claim isn't submitted for approval after designated number of days. Number of days can be customised as per the requirement.

A reminder email is sent to the approver if the claim isn't approved by the approver within specified number of days:

New Claim Email

A payer/admin uploads the card transactions in . Once the statement is loaded and the card claims are created, cardholder will receive the following email notifying them of the claims being created. Cardholder can then complete the claim and submit for approval.

New Cards Email

When the system receives transactions for a new card, it creates a claim but will not link that claim to any user. It will send the following email to the nominated payer or admin. 

New Supplier Email

When a requestor requests for a new supplier to be created in ProSpend, an email is sent to the admin/payer to create the supplier. These notifications can be enabled/diasbled in the user profile.
 

 

 

inbox alert email update

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